Job: Clinical Content Editor

Jobing Description

Requisition Number: PS10117
Job Title: Clinical Content Editor
Location: Burlington, VT

City: Burlington

State: Vermont

Country: US

Description: As a Clinical Content Editor, you will provide leadership in the development and updating of clinical content for our ambulatory EHR products, including care management guidelines and structured note documentation templates. Our Clinical Content Editors engage with customer physician-partners and academic medical organizations to develop and revise clinical content that meets the needs of our provider-users in over 29 different specialty areas. You will review nationally published guidelines and work with panels to incorporate updates to guidelines and standards of care within our EHRs, and provide final clinical oversight and quality control on content releases that are published on a regular basis during the year. In addition, there are opportunities to engage with clients and prospects to provide content application consulting support including content editing and demonstrations of clinical documentation workflows. As a clinical contributor to our products, you will provide clinical feedback to our product development teams for product roadmap items and prioritization, as well as occasional clinical product quality testing. Because we are all invested in the success of our clients, you will join team members to provide input and support regarding customer training and documentation, particularly those areas related to clinical workflows.
The candidate must be analytical, highly organized, detail-oriented, results-driven and have excellent written, verbal and listening skills. This is a combination individual contributor and project/task management role, with coordination of internal staff, customer provider-users, and vendors required. This is an excellent opportunity for a high-energy person looking to make his/her mark in a leading HIT company, participate in a high-functioning collaborative team environment, and create extraordinary relationships with key customers.

Responsibilities:

Perform regular surveillance of guidelines presented in the National Guideline Clearinghouse; updates to guidelines published by professional societies and other recognized sources. Analyze current Note Form and CareGuide (order set) content to determine if updates are warranted based on newly published data and a deep understanding of how the content is used in the field.
Develop, edit and optimize key building blocks of clinical content within Enterprise, primarily Note Forms and CareGuides, for over 29 specialties. Conduct rigorous QA testing to ensure the highest quality of this content. Commitment to high quality and attention to detail is critical for success.
Participation in and leadership in developing and presenting material to our specialty Provider Advisory Boards (PAB) primarily via the Allscripts community platform, ClientConnect and via regular webcasts. Occasionally meetings and communication via email are also required. Gather input and develop consensus among reviewers. Demonstrate commitment to the high value we place on this provider input with timely and accurate changes to content that reflect PAB input, as well as timely, articulate and accurate written and oral communications to PAB members. Communicate both internally and externally regarding the status and accomplishments of active PABs.
Provide key input to user documentation, e-learning, and client installation teams on content building, editing, and library management, as well as clinical workflows. There may be opportunities for occasional teaching of a live course.
Provide key input to the Product Development Team: as a member of the Clinical Content Team, provide clinical acceptance testing of new product releases. Participate in product and content tools design sessions with Development teams.
Provide content application and/or clinical workflow consulting support for clients, at times in client's facility.
Provide occasional support to Sales for meetings regarding specialty specific content.
Job Requirements: MD or DO degree
A minimum of 3 yrs experience in a clinical environment. Post-training clinical experience is preferred.
Prior EHR application experience is a plus.
Experience with clinical content development and/or clinical/provider practices is desired.
Strong medical research skills and comfort interpreting and analyzing publications across multiple specialties.
Strong commitment to high quality of work and attention to detail. Intellectual integrity is a must.
Strong oral and written communication skills for use internally as well as externally with provider-users and prospects. Good listening skills are essential.
Solid ability to manage projects that are delivered on time and meet expectations.
Strong desire to work in a close team/collaborative setting.
Strong knowledge of MS Office required.
Fluent in written and spoken English.
Travel requirements vary, but an average, expect one trip every 4- 6 weeks to attend on site meetings, client visits and conferences.